Social Security Number Verification
Verifying or changing the SSN on an account
SSN verification
Supported Doc Types for Advanced KYC Flow
The below list is for Classic KYC ONLY. For Advanced KYC, your end users will need to upload either a driver's license, state ID, or passport (only one).
If your customer types in the wrong SSN while on-boarding they will fail KYC checks and thus need to provide verification of their SSN. The following is a list of documents we can accept to verify or update your user's SSN.
Provide 1 document from each of the following 2 lists:
LIST 1, A clear photo of one of the following documents:
- State Driver's License (front and back, not expired, with photo, and not temporary)
- Driver's Permit (front and back, not expired, with photo)
- State ID Card (front and back, not expired, with photo)
Please note: we're not able to accept temporary IDs - US Passport (first and second page, not expired, photo page, signature visible)
- US Passport Card (front and back, not expired)
- Birth Certificate
List 2, A clear photo of one of the following documents
- Social Security Card (front and back)
- 1040 Tax Return, federal or state versions acceptable (must be the most recent calendar year)
- W2 and/or 1099s, includes 1099 MISC, 1099G, 1099R, 1099SSA, 1099DIV, 1099S, 1099INT (must be the most recent calendar year)
- W4 Withholding Allowance Certificate, federal or state versions acceptable.
- 1095, includes: 1095A, 1095B, 1095C (must be the most recent calendar year)
- Pay stub documentation (must be the most recent month)
- Social Security Administration documentation (includes 4029)
- Military records:
- U.S. Military ID card (front and back)
- Military dependent’s ID card (front and back)
- Unemployment Benefits (Unemployment Benefits Letter)
- Court Order Granting a Name Change, that must have your original first and last name, new first and last name, and SSN
- Divorce decree
Document requirements
- The user must provide images of the front and back of each document they submit
- We can only accept clear color photos; we cannot accept scans or copies.
- We need to see all four corners of the document, and everything must be human readable.
Updated about 1 month ago