Social Security Number Verification

Verifying or changing the SSN on an account

SSN verification

If your customer types in the wrong SSN while on-boarding they will fail KYC checks and thus need to provide verification of their SSN. The following is a list of documents we can accept to verify or update your user's SSN.

Provide 1 document from each of the following 2 lists:

LIST 1, A clear photo of one of the following documents:

  • State Driver's License (front and back, not expired, with photo, and not temporary)
  • Driver's Permit (front and back, not expired, with photo)
  • State ID Card (front and back, not expired, with photo)
    Please note: we're not able to accept temporary IDs
  • US Passport (first and second page, not expired, photo page, signature visible)
  • US Passport Card (front and back, not expired)
  • Birth Certificate

List 2, A clear photo of one of the following documents

  • Social Security Card (front and back)
  • 1040 Tax Return, federal or state versions acceptable (must be the most recent calendar year)
  • W2 and/or 1099s, includes 1099 MISC, 1099G, 1099R, 1099SSA, 1099DIV, 1099S, 1099INT (must be the most recent calendar year)
  • W4 Withholding Allowance Certificate, federal or state versions acceptable.
  • 1095, includes: 1095A, 1095B, 1095C (must be the most recent calendar year)
  • Pay stub documentation (must be the most recent month)
  • Social Security Administration documentation (includes 4029)
  • Military records:
    • U.S. Military ID card (front and back)
    • Military dependent’s ID card (front and back)
  • Unemployment Benefits (Unemployment Benefits Letter)
  • Court Order Granting a Name Change, that must have your original first and last name, new first and last name, and SSN
  • Divorce decree


Document requirements

  • The user must provide images of the front and back of each document they submit
  • We can only accept clear color photos; we cannot accept scans or copies.
  • We need to see all four corners of the document, and everything must be human readable.