SSN verification

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Supported Doc Types for Advanced KYC Flow

The below list is for Classic KYC ONLY. For Advanced KYC, your end users will need to upload either a driver's license, state ID, or passport (only one).

If your customer types in the wrong SSN while on-boarding they will fail KYC checks and thus need to provide verification of their SSN. The following is a list of documents we can accept to verify or update your user's SSN.

Provide 1 document from each of the following 2 lists:

LIST 1, A clear photo of one of the following documents:

• State Driver's License (front and back, not expired, with photo, and not temporary)
• Driver's Permit (front and back, not expired, with photo)
• State ID Card (front and back, not expired, with photo)
  Please note: we're not able to accept temporary IDs
• US Passport (first and second page, not expired, photo page, signature visible)
• US Passport Card (front and back, not expired)
• Birth Certificate

List 2, A clear photo of one of the following documents

• Social Security Card (front and back)
• 1040 Tax Return, federal or state versions acceptable (must be the most recent calendar year)
• W2 and/or 1099s, includes 1099 MISC, 1099G, 1099R, 1099SSA, 1099DIV, 1099S, 1099INT (must be the most recent calendar year)
• W4 Withholding Allowance Certificate, federal or state versions acceptable.
• 1095, includes: 1095A, 1095B, 1095C (must be the most recent calendar year)
• Pay stub documentation (must be the most recent month)
• Social Security Administration documentation (includes 4029)
• Military records:
  • U.S. Military ID card (front and back)
  • Military dependent’s ID card (front and back)
• Unemployment Benefits (Unemployment Benefits Letter)
• Court Order Granting a Name Change, that must have your original first and last name, new first and last name, and SSN
• Divorce decree

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Document requirements

• The user must provide images of the front and back of each document they submit
• We can only accept clear color photos; we cannot accept scans or copies.
• We need to see all four corners of the document, and everything must be human readable.