Increasing Limits

Restoring service after getting a limits related error

There are three approaches to restoring normal service when the end user's request is blocked by a service quota.

  1. Use the response headers to determine how long your end user will have to wait before making another call
  2. Make calls that automatically comply with the limits that are described in limits response headers
  3. Contact Banking Operations about changing the default limits, or further increasing your limits

You can determine if the end user is being blocked by a limits related service quota by evaluating the headers of the 403 response or 429 response that the Sila API is returning.

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Requesting changes to limits (tier: Grow II or above only)

Limit increases require approval by Sila's Banking Operations.
To request your account be reviewed email [email protected].


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