Restoring service after getting a limits related error
There are three approaches to restoring normal service when the end user's request is blocked by a service quota.
- Use the response headers to determine how long your end user will have to wait before making another call
- Make calls that automatically comply with the limits that are described in limits response headers
- Contact Banking Operations about changing the default limits, or further increasing your limits
You can determine if the end user is being blocked by a limits related service quota by evaluating the headers of the 403 response or 429 response that the Sila API is returning.
Requesting changes to limits (tier: Grow II or above only)
Limit increases require approval by Sila's Banking Operations.
To request your account be reviewed email [email protected].
Updated over 1 year ago