Agreement and Disclosures Requirements (DDA)

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WARNING

Your Demo application and any associated links must be hosted in a DEV environment.
You are prohibited from using Sila’s name, policies, and terms in any public materials until after the platform is approved. Therefore, the required language provided to you by Sila MAY NOT be on any live or public facing site prior Sila's banking partner completing their review and Production Access to being granted.

Failing to adhere to this warning will cause significant delays in your approval process, as Sila's banking partner will reject the submission and the review will be returned if the language is found on any live or public facing sites.

Terms of Service and Privacy Policy

The Terms of Service & Privacy Policy language will be provided to you by your Sila Onboarding Specialist.

1. Include ONE checkbox TWO separate hyperlinks.
   • One hyperlink to your Terms of Service
   • One hyperlink to your Privacy Policy
2. Both of these documents must include the required language.
   • The language will be provided to you by your Sila Onboarding Specialist.
3. End Users must have hyperlink access to your Terms of Service & Privacy Policy at any time from within the application or via a link on the website.

*Reminder: The Terms of Service & Privacy Policy can not be live and public until immediately after being granted Production access from Sila.*

NOTE: The naming of your Terms of Service and Privacy Policy documents must be consistent throughout your website/application.

Additional Required Disclosures

1. You must provide a reasonably visible notice within the user interface (i.e., footer, blip, scroll, page, or popup) capturing each of the following Additional Required Disclosures (but not necessarily requiring the End User’s active consent), as applicable:

• Interest. A prominent statement that “the account does not accrue interest (APY 0.00%),” using large, bold, or distinctive font (only if the platform allows the End User to store value in Sila wallets)

• Minimum Balance. Identification of any minimum balance required by the platform to open a wallet or avoid the imposition of any fee, as well as identification of methods the End User may use to fund the minimum balance, if applicable (only if the platform allows the End User to store value in Sila wallets)

• Services and Features. Clear listing and description of all services, features, and transaction types available to the End User to deposit funds in a wallet, withdraw funds, or otherwise send or receive money.

• Opening Fees. Identification of the amount of all fee(s) imposed directly or indirectly on the End User to register for the platform or otherwise open a wallet or transact, if any.

  Note that charging wallet maintenance fees or ACH return fees to the End User is strictly prohibited.

• Other Fees. Identification of all other fees the platform may impose on the End User, such as transaction fees or recurring subscription fees, if any, along with a clear statement that fees will be charged to the End User’s linked account or other external means.

  Note that charging any fees whatsoever directly to an End User’s wallet is strictly prohibited.

• Contact. Prominent statement instructing the End User to contact the platform’s approved End User support lines (email and phone) if the End User believes any transaction made in connection with their account was made without their permission or otherwise made in error or for an incorrect amount.

2. The Additional Required Disclosures must be reasonably visible and accessible to the end user within the platform interface prior registering, adding a wallet or establishing a virtual account.

*Reminder: Additional Required Disclosures can not be live and public until immediately after being granted Production access from Sila.*

Sign Up Page - SAMPLE

Disregard Evolve specific items

Individual End User

Business End User