Check KYC Errors
These documents are a still a work in progress. The missing endpoint and fields will be completed as soon as possible and updates to the information will be made as needed.
Errors pertaining to the
check_kyc endpoint for all KYC levels
|Description||Troubleshooting||Error Status Code|
|The specific app is not configured for the KYC level used.||Please select a new KYC level and resubmit the request.|
If utilizing the Instant ACH KYC level, have you been approved to use Instant ACH? See Docs for next steps.
|KYC for the end user is pending ID verification.||Please allow additional time for the KYC request to be processed or contact support for further information.||200|
|The end user has failed ID verification.||Please review the Triaging KYC failures documentation for further assistance.||200|
Updated 3 months ago