Redeem Status Diagram

Transaction Statuses

When getting a transaction, it's status will be in one of these states:

Queued: Transaction has been created but processing has not begun. Transactions don't stay in this state for long.
Pending: Transaction is processing. It hasn't failed any critical steps yet.
Failed: Transaction is in a final failure state.
Success: Transaction has completed processing successfully.

Transaction Flow Diagram

1. An ACH credit transaction of an end user's Sila wallet is ready to be initiated in order to redeem funds from the user's wallet to the specified linked bank account. The ACH credit transaction has yet to begin.

2. While the transaction status is in pending, it has not failed any critical steps, and the transaction is still in progress. Funds will either be successfully credited into the linked bank account, or the redeem will fail.

3. If a return is not received within two business days, the status of the transaction will change to success. If a return is received, the status will change to failed.

4. After those two initial business days, if a return is received for a successful transaction, the status will change to failed.