Issue Sila Errors
Under Construction
These documents are a still a work in progress. The missing endpoint and fields will be completed as soon as possible and updates to the information will be made as needed.
Issue Sila
Errors pertaining to /issue_sila for processing type: STANDARD_ACH AND SAME_DAY_ACH.
| Error Code | Description | Troubleshooting | Error Status Code |
|---|---|---|---|
| BANK_ACCOUNT_NOT_FOUND | Bank account not found. | Please have the end user link a new bank account and submit a new transaction. | 403 |
| CLOSED_BANK_ACCOUNT_ERROR | Bank account is closed. | Please have the end user link a new bank account and submit a new transaction. | 403 |
| BANK_ACCOUNT_FROZEN_BY_CUSTOMER | Bank account is frozen. | Please have the end user link a new bank account. | 403 |
| NO_MATCHING_BANK_ACCOUNT | No unfrozen bank accounts linked with matching nickname. | 403 | |
| UNVERIFIED_BANK_ACCOUNT | No verified account with nickname. | The linked bank account is missing either the routing or account number. | 403 |
| NOT_KYCD | Issuance of Sila to this entity is prohibited because the issuing entity has not been verified. | The end user initiating the transaction has not been KYC'd and cannot transact. Please KYC the end user and have them retry the transaction. | 403 |
| Key not present in response. | The specified business matching business uuid could not be found. | Please ensure that the correct business UUID is provided. | 403 |
| Key not present in response. | The business specified with UUID does not have an approved ACH display name. | You can resubmit this transaction without specifying a business or contact support to request an ACH display name for this business. | 403 |
| Key not present in response. | Failure with message "Bank account is not supported for WEB debits." due to the linked bank account having a web_debit_verified value of false where the app is configured to use the WEB SEC Code. | 403 |
Updated about 1 year ago