These documents are a still a work in progress. The missing endpoint and fields will be completed as soon as possible and updates to the information will be made as needed.
Errors pertaining to
processing type: STANDARD_ACH AND SAME_DAY_ACH.
|Error Code||Description||Troubleshooting||Error Status Code|
|BANK_ACCOUNT_NOT_FOUND||Bank account not found.||Please have the end user link a new bank account and submit a new transaction.||403|
|CLOSED_BANK_ACCOUNT_ERROR||Bank account is closed.||Please have the end user link a new bank account and submit a new transaction.||403|
|BANK_ACCOUNT_FROZEN_BY_CUSTOMER||Bank account is frozen.||Please have the end user link a new bank account.||403|
|NO_MATCHING_BANK_ACCOUNT||No unfrozen bank accounts linked with matching nickname.||403|
|UNVERIFIED_BANK_ACCOUNT||No verified account with nickname.||The linked bank account is missing either the routing or account number.||403|
|NOT_KYCD||Issuance of Sila to this entity is prohibited because the issuing entity has not been verified.||The end user initiating the transaction has not been KYC'd and cannot transact. Please KYC the end user and have them retry the transaction.||403|
|Key not present in response.||The specified business matching business uuid could not be found.||Please ensure that the correct business UUID is provided.||403|
|Key not present in response.||The business specified with UUID does not have an approved ACH display name.||You can resubmit this transaction without specifying a business or contact support to request an ACH display name for this business.||403|
|Key not present in response.||Failure with message "Bank account is not supported for WEB debits." due to the linked bank account having a web_debit_verified value of false where the app is configured to use the WEB SEC Code.||403|
Updated 7 days ago