Check KYC Errors
Check KYC
Errors pertaining to the check_kyc
endpoint for all KYC levels
Description | Troubleshooting | Error Status Code |
---|---|---|
The specific app is not configured for the KYC level used. | Please select a new KYC level and resubmit the request. If utilizing the Instant ACH KYC level, have you been approved to use Instant ACH? See Docs for next steps. | 400 |
KYC for the end user is pending ID verification. | Please allow additional time for the KYC request to be processed or contact support for further information. | 200 |
The end user has failed ID verification. | Please review the Triaging KYC failures documentation for further assistance. | 200 |
Updated almost 3 years ago